Privacy Policy

Information We Collect

When you visit our website, create an account, contact support, or place an order, we may collect information needed to provide our services.

• Name
• Email address
• Billing and shipping address
• Phone number, if provided
• Order details
• Account login information
• Payment and transaction information processed through secure third-party payment providers
• Website usage information such as browser type, device type, IP address, and pages visited

How We Use Your Information

Zark Research uses collected information to operate our website, process orders, provide customer support, and improve the customer experience.

• Process and fulfill orders
• Send order confirmations, shipping updates, and account notifications
• Respond to customer support requests
• Manage customer accounts
• Improve website performance and functionality
• Help prevent fraud, unauthorized activity, or misuse of our website
• Comply with applicable legal, tax, or business record requirements

Payment Information

Zark Research does not directly store full payment card details on our website. Payment information is handled by secure third-party payment processors according to their own privacy and security practices.

We may receive limited transaction details needed to confirm payment, process orders, handle support requests, and maintain business records.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support site functionality, improve performance, remember user preferences, analyze traffic, and help provide a better browsing experience.

You can adjust cookie settings through your browser. Disabling cookies may affect some website features, including cart, checkout, and account functionality.

How We Share Information

We do not sell your personal information. We may share necessary information with trusted service providers who help us operate our website and fulfill orders.

• Payment processors
• Shipping carriers and fulfillment providers
• Website hosting and security providers
• Email and customer support tools
• Analytics or performance tools
• Legal, tax, or compliance professionals when required

Data Security

We take reasonable steps to protect customer information from unauthorized access, loss, misuse, or disclosure. However, no website, payment system, or method of electronic transmission can be guaranteed to be completely secure.

Customers are responsible for keeping their account login details secure and should contact us if they believe their account has been accessed without authorization.

Customer Accounts

If you create an account, your account may store order history, billing and shipping details, and other information needed to make future checkout easier.

You may log in to your account to view or update certain information. For help with account access, contact us at support@zarkresearch.com.

Email Communications

We may send transactional emails related to your orders, account, shipping updates, customer support, or important website notices.

If we offer promotional emails, you may unsubscribe using the instructions provided in those emails.

Data Retention

We may retain customer and order information for as long as necessary to provide services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and support customer service.

Your Privacy Choices

Depending on your location, you may have rights related to accessing, correcting, deleting, or limiting the use of your personal information.

To make a privacy-related request, contact us at support@zarkresearch.com. We may need to verify your identity before processing certain requests.

Third-Party Links

Our website may contain links to third-party websites or services. Zark Research is not responsible for the privacy practices, content, or policies of third-party websites.

Research Use Only

Products sold by Zark Research are intended strictly for research and laboratory use only. They are not intended for human consumption, medical use, diagnosis, treatment, or prevention of any disease.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Effective Date: 2026