Contact Us
Need help with an order, account, shipping update, or product question? Contact our support team and we’ll get back to you as soon as possible.
Support Information
Our support team is here to help with order questions, account access, shipping updates, and general product information.
Please include your order number when contacting support about an existing order.
If your order arrived damaged or incorrect, contact us within 48 hours of delivery with photos.
Research Use Only
Products sold by Zark Research are intended strictly for research and laboratory use only. They are not for human consumption.
Quick Help
How do I contact support about an order?
Email support@zarkresearch.com with your order number and a clear description of the issue.
What should I include for damaged items?
Please include your order number and clear photos of the damaged product and packaging within 48 hours of delivery.
Can I get help with account access?
Yes. Contact support if you are having trouble logging in, creating an account, or viewing order history.
Join the Zark Research Discord
Connect with the Zark Research community for updates, announcements, support, and product information.